Psychological Counselling Service

Psychological Counselling Service

Image of a brain made up of cogwheels
Students have a lot on their mind. If you feel overwhelmed, it's important to seek help.

The Psychological-Psychotherapeutic Counselling Service offers individual counselling sessions and support to students enrolled at the University of Passau. It tries to facilitate your integration into university life, helps you to cope with the rigours of academic study and advises you on all personal, family and performance-related problems.

This is measured not only on your outward academic success or good exam results – because quite often it is the students' own attitudes and expectations that put them under tremendous pressure – but rather on your contentedness and personal development as you go about your studies and engage in student life. Important aspects of this is that you have positive engagement with your fellow students, contact with the teaching staff and feel you are in control of your own life, which includes becoming independent from your parents and learning to stand on your own two feet.

Help and information concerning your studies can come from student societies and University advisers, such asKSG (Catholic Students' Society), ESG (Protestant Students' Society), theAcademic Advice Service and programme advisers, the student committees ('Fachschaften') – FS Philo, FS Jura, FS WiWi, FS Info) – and the student representatives ( AStA). 

What to expect from our psychological counselling services

As a crisis intervention and counselling centre, we aim to offer the help and support you need, when you need it. However, we cannot provide one-size-fits-all solutions for complex situations. Instead, we consider psychotherapeutic conversations to be an open situation in which the person seeking advice has room to develop their own perspective. These conversations are neutral and strictly confidential. They aim to determine the causes of a person's distress, which are often diffuse and impalpable, and help the person to conceptualise them. Once this has been done, we can find the right strategy for dealing with the problem together.

It is possible to become so deeply stuck in a crisis that you lose sight of what you can do to free yourself of your emotional blockage – which can take the form of depressed mood, inhibitions or an inability to focus on your work. Psychotherapy can help to clarify the situation and show up ways out of the crisis. As one student said after a successful crisis intervention: 'Sometimes it takes more than common sense and having the heart in the right place to be able to really help someone.' Although it has to be said that these two points are also very important for psychologists.

The important thing is this: If you have problems, don't hide in your shell and keep quiet; instead, talk to family members or very close friends, and don't wait until your emotional problems have become so big that you can't see a way out.

You can rest absolutely assured that we will keep your details and everything we discuss with you entirely secret – apart from anything else, we are bound by very strict confidentiality and data protection laws. And our counselling services are entirely free of charge.

Consultation hours

  • Drop-in hours (no appointment needed): every Wednesday from 9 a.m. to 12 noon.
  • Phone-in hours: every Wednesday from 8 to 9 a.m.
  • During the drop-in hours you can come by without a prior appointment.
  • For a more in-depth consultation during the ordinary opening hours (not drop-in or telephone hotline) you should call or write an e-mail to the Counselling Service to arrange an appointment.
  • Please expect waiting times, as the Psychological Counselling Service is currently experiencing very high demand.